Critical Update Required for Servers Configured with Intel Xeon 7500-Series or Intel Xeon E7-Series Processors

New HP Proliant DL580 G7, BL680/620 G7 & DL 980 G7 BIOS updates that include updated Intel E7500 and Intel E7 microcode to fix the following errata:

• Addressed a processor issue with Intel Xeon 7500-series Processors and Intel Xeon E7-series Processors that may result in unpredictable system behavior including application level errors, system hangs, Windows blue screens, Linux kernel panics, or a VMware ESX Purple Screen of Death (PSoD).
• This is due to Intel Errata BP47 & BA131 where “an Unexpected Page Fault or EPT Violation May Occur After Another Logical Processor Creates a Valid Translation for a Page”

This Intel Errata is not unique to HP & impacts all E7500 series and E7-series CPU’s.  HP considers these updates a critical fix for immediate action.

SYSTEM ROM UPGRADE REQUIRED to Prevent Unpredictable System Behavior in ProLiant Servers Configured with Intel Xeon 7500-Series or Intel Xeon E7-Series Processors

 

• HP ProLiant DL580 G7 version 2012.04.20, released 18 May 2012, is available for download here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=4142916&prodNameId=4142792&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=MTX-fa343d6772b441ca98dd8c756f

• HP ProLiant BL680c G7/BL620c G7 version 2012.04.20(A) released 18 May 2012, is available for download here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=4268690&prodNameId=4268691&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=MTX-d23f5e8d42fb44bb948f5fec3a

• HP DL980 G7 BIOS version 2012.05.01(A), released 18 May 2012, is available for download here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=4231377&prodNameId=4268505&swEnvOID=4091&swLang=8&mode=2&taskId=135&swItem=MTX-e139cdebcf734e52b5b2e35682

For IBM BladeCenter HX5, System x3690 x5, x3850 x5 please see:

• Unpredictable behavior (rare) of Intel errata BA131 and BP47 – IBM BladeCenter HX5, System x3690 x5, x3850 x5

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5090513